Harborside Half Marathon & 5K FAQ’s & Contact

Head over to your profile at RunSignup.com.  If you signed up other runners using your RunSignUp account, you can views their registrations on your profile as well.

To Transfer Your Registration to Another Runner:

1. You (the original runner) must log into your RunSignup.com account and head to your profile
2. For the event you wish to change categories, choose “Manage Registration”
3. Next, choose “Transfer to Someone Else”
4. Enter their information in order to initiate the transfer

If the transaction is not completed by the new runner within 48 hours of the email sent, the transfer request is cancelled, and the registration will remain in the original runner’s name.

If you purchased the packet mailing add-on, you cannot transfer your bib to another person after your package has shipped.

Yes. You can do so in your RunSignup.com profile by going to “Manage Registration”.  If you are moving up to the half marathon you will be required to pay the difference in price. We don’t offer refunds for the difference in price when switching down to 5K.

UPDATE: Runners who signed up for the 5K will not be able to move up to the half marathon as it is sold-out.

Yes, you can change online before the October 25th cut-off date.

1. To do so, simply log into your RunSignUp account
2. Under “upcoming events” you will choose “manage registration”
3. Click “transfer event” to begin

If you’re upgrading from a distance, you’ll be required to pay the difference in price; however we don’t offer refunds for the difference in price when switching to a shorter distance.

Unfortunately, no. The race has a strict participant cap set by the local towns, and we are required to honor that limit. To protect the integrity of the race and our agreements with the communities, any 5K runner who deliberately participates in the half marathon will be immediately disqualified and banned from all future events. We take these caps seriously and ask all participants to respect them, ensuring the race remains safe, enjoyable, and sustainable for everyone.

All sales are final. No refunds will be given, unless you are registered for a live race and the live race is cancelled by the event organizer without cause. A date or venue change is not a cancellation.  For more details, including options to transfer and defer, please visit our Refund Policy here.

When considering refund policies for events of this type, it’s helpful to draw a comparison to live concerts or similar large-scale events. Just like a concert, where organizers must secure a venue, hire performers, and pay for lighting, sound, and security well in advance, endurance events involve significant upfront costs. These include securing permits, hiring staff and medical personnel, renting equipment, purchasing finisher medals, race shirts, and bibs, and ensuring proper safety measures are in place.

Once these costs are incurred, they are non-refundable for us, regardless of whether a participant attends or not. Just as you wouldn’t expect a refund if you couldn’t make it to a concert after buying a ticket, the same principle applies to your registration. The funds collected from registrations are immediately invested in creating a high-quality experience for everyone involved.

Additionally, many of these events rely on precise planning and budgeting based on the number of participants. Offering refunds could jeopardize the financial stability of the event and its ability to proceed as planned. To ensure fairness and the event’s success, most organizers, including endurance events and concerts, adopt a no-refund policy. This allows us to focus on delivering a memorable and well-executed event for all runners.

Yes, the cut-off date for both are two weeks prior to the race date – 10/25/26.  After that we can not defer or transfer you.  No exceptions.

Packet pickup will be available on Saturday, November 8th from 2:00pm – 6:00pm and on Sunday, November 9th from 6:30am – 8:30am at Cashman Park in Newburyport.

It is highly suggested that you pick up your bib the day before or have your packet mailed.  You do not want to be rushed the day of the event as we will ensure that the last shuttle to the start line leaves at 8:35am to ensure the race starts on time.

If you’re already registered and would like to add packet mailing, please follow the instructions below.

1. Go into your profile at Runsignup.com
2. Find your race and click on “Manage Registration”
3. From there, choose “Add-ons”
4. You can now add that to your registration

If you have yet to register, you can add packet mailing during your registration.

Packet mailing is available until October 8th. Packets will be shipped out approximately two weeks from the race date.

The use of wheeled devices by participants is limited to approved AWD wheelchair, handcycle and duo team participants only. Strollers, skateboards, rollerblades, unauthorized bicycles or any other wheeled devices are not permitted.

To ensure the safety of all participants, athletes requiring additional support (wheelchair, handcycle, crutches or guide) must receive written approval from the Race Director, no less than 21 days in advance of the event.

No, we do not allow dogs on course for the safety of our runners.

Gear check will be available at the start line for all participants. Gear check will be handled by our race volunteers and staff. To check your gear at the start line, simply find the large school bus with the gear check sign, attach the gear check tag on your bib to your bag, and hand to the appropriate race volunteer.

Gear check will be organized by bib range at both the start and finish areas. Gear check will close promptly at 8:50am to ensure your gear makes it to the finish line before you do!

Calibrate Event Production is not liable for any losses of theft that may occur so please do not check anything of value.

Yes. Pacers will be provided for the half marathon courtesy of Beast Pacing. Pacing groups will be as follows: 1:30, 1:40, 1:50, 2:00, 2:10, 2:20, 2:30, 2:40, 2:50, and 3:00 (hrs)

No. We discourage the use of headphones on the course because with them in, it’s harder for you to hear the race marshals and oncoming traffic.

The roads are NOT closed for this race. There will be police and race marshals at all major intersections helping direct runner and vehicular traffic. Please run on the appropriate side of the road and where there is a cone lane, please run inside of it!

The public race notice can be found here.

There will be five aid stations on the half marathon course at miles 2.1, 4.4, 6.2, 8.8, and 11.9, all of which will service Gatorade and water.

There will be one aid station on the 5k course at mile 2 that will serve Gatorade and water. 

The half marathon will award the top 3 men and women finishers overall, and to the top 3 male and female in the following categories: 19 & under, 20-29, 30-39, 40-49, 50-59, 60-69, and 70+.

The 5K will award the top 3 men and women finishers overall, and to the top 3 male and female in the following categories: 14 & under, 15-19, 20-29, 30-39, 40-49, 50-59, 60-69, and 70+.

Yes! Add the images you’d like to download to your cart. When you’re done, head to your cart and checkout. These images include the event’s logo. If you’d like to have the image without the logo, you can pay to download one without it.

The volume of photos captured can take time to edit and upload. These are typically available the next day. We’ll send out an email to all registered runners once they are available.

Yes. The certification is pending. We made a slight adjustment to the course in 2026. Once the certificate is available on the USATF website, we’ll post the link.

The 5K course is not USATF certified.

Anywhere! This is your virtual run, and we want you to complete it wherever and whenever you want between November 1st – November 24th. Sidewalks, trails, and treadmills are all fair game. Want to make this a family run or walk with a stroller or your miniature schnauzer Sprinkles? Now’s the chance! Make the race you want.

We’ll ship the same awesome runner’s kit* right to your door – a commemorative finisher’s medal, the current year’s swag, and your virtual bib!

You can complete your run anytime between November 1st – November 24th. Once you complete your run, you can log your results online.

After you’ve completed your run, head to your profile on RunSignup. Once in your profile, choose the event and select ‘Submit Virtual Results’. 

Race packets for the virtual run will begin to ship within 1-2 weeks before the live event.

No. Your medal will be mailed to you with your packet after the live event!

We do not offer any size exchanges post packet shipment. All changes to sizes need to be made prior to confirming registration.